Warranty and Confidentiality Statements

Limited Warranty and Technical Support Statement

General Terms

Deditech Consulting hereafter referred to as D.C. offers no other warranty outside of the statements made here within this warranty statement unless documented in writing and signed by a member of the board of directors of D.C. This limitation includes any and all warranties express or implied. D.C. also grants no warranties or guaranties as to appropriateness or fitness of any products of D.C. to any particular job or purpose. D.C. makes no warranty for third party devices connected to D.C. devices or separate including software. Any party other than D.C. unless assigned by D.C. tampering with or working on D.C. built or installed equipment will void any and all warranties set forth by D.C.

Networking Warranty Terms

D.C. extends a warranty against defect in workmanship on a network configuration implemented by D.C. for a total period of one year(s) from date of original implementation. A network implementation will be considered fully completed at the point in the job when all nodes are accessible on the network in a manner described in the requested work order. During the warranty period D.C. will insure that the original nodes on the network will not lose connectivity due to any network configurations made by D.C. Any Network hardware supplied by D.C. will be covered under that particular manufacturer’s warranty. Any D.C. supplied hardware found faulty on an D.C. installed network will be replaced, repaired, or refunded by D.C. in a timely manner. Any hardware on an D.C. installed network not supplied by D.C. will be replaced by an appropriate party; either that particular devices manufacturer or agent thereof or D.C. with permission from that particular devices manufacturer.

Terms and Duration of Network Warranty

D.C. will warrant network implementations for a period of one year(s) under the provision stated above. The warranty period of one year will be determined by the completion date on the invoices held in D.C.’s records as well as the client’s records. Upon discovery of a communications loss D.C. will investigate the problem promptly after the incident is reported to D.C. Because of the nature of a Network, D.C. will only service networks that have remained un-changed by parties other than D.C. Any network found to have been modified by any party other than D.C. or a representative thereof will forfeit all warranty privileges set forth by D.C.

Computer Warranty Terms

D.C. warrants all hardware within a D.C. built computer against defect in manufacture and workmanship in assembly. All hardware pieces originally installed by D.C. are warranted under a repair, replace, or refund warranty. Any part found faulty by D.C. shall be dealt with by D.C. or an authorized repair technician assigned by D.C.. Upon determining a device within current warranty is faulty D.C. holds the right to decide upon a course of action for servicing that device. D.C. will either repair the device to like new status; replace the device with a new or like new device, or refund the money for that particular device. In cases were repeated attempts at repairing the device have failed refunding the original purchase price of the device may take precedence. When a device is replaced by D.C. the replaced part becomes property of D.C., and the replacement part assumes the warranty status of the old part for the duration of the original warranty. D.C. does not warrant any software on a D.C. built and sold computer installed by D.C. or the user

Terms and duration of Computer warranty

Proof of the purchase date will determine the start of your warranty period. This proof will be derived from your original invoice and D.C.’s records.  D.C. extends this limited warranty for a period of one year on all parts supplied by D.C.. D.C. will service your computer at your location at D.C.'s discretion (provided that location is within an 85 mile radius of your location upon original sale of the computer). D.C. will offer 90 days of telephone support only for preinstalled operating systems; this support will only cover basic use and configuration of the operating system

Recommendations and Limitations of Liability

IT IS THE CUSTOMERS RESPONSIBILITY TO BACKUP ALL DATA ON ANY TECHNOLOGY DEVICE. IT IS A GOOD PRACTICE TO BACK UP YOUR DATA FREQUENTLY. D.C. IS NOT RESPONSIBLE FOR ANY LOST DATA ON A D.C. BUILT AND SOLD COMPUTER. D.C. WILL NOT BE HELD LIABLE FOR ANY DOWN TIME OR DATA LOSS CAUSED BY ANY OTHER PARTIES DEVICES ON A NETWORK INSTALLED BY D.C. D.C. DOES NOT WARRANT OR GUARANTY THAT ANY OF ITS PRODUCTS WILL FUNCTION WITHOUT INTERUPTION OR BREAK IN SERVICE. D.C. WILL NOT COMPENSATE FOR ANY TIME OR MONIES LOST DUE TO DOWN TIME, DATA LOSS, OR FAILURE WITHIN A DEVICE.

D.C. WILL NOT BE HELD LIABLE FOR SECURITY BREACHES ON A NETWORK CAUSED BY ANY PARTY OTHER THAN D.C.  D.C. WILL NOT BE HELD LIABLE FOR ANY DOWN TIME ON A NETWORK CAUSED BY A THIRD PARTY SERVICE PROVIDERS INCLUDING WIDE AREA NETWORKS AND THE SERVICES BRIDGING THE LOCATIONS ON A WAN.

Confidentiality Statement

All communications between Deditech Consulting staff and the clients they serve are strictly confidential. Any and all information provided to Deditech Consulting by you as a client, including any and all information happened upon during and/or as a result of access to your computer(s), remains at all times strictly within your control. Deditech Consulting will not release or disclose any information furnished by you without your explicit consent and approval.

Further questions regarding warranties, confidentiality or anything else maybe directed to Deditech Consulting via email, postal mail, telephone or fax.

eMail
information@deditechconsulting.com

Phone
(831) 402-6907

Mail
Deditech Consulting
PO BOX 946
Marina, CA 93933-0946